Techniques to Overcome Mental Challenges - 545 Words

With the development of science and technology, the tempo of life is speeding up. Although people’s life becomes more convenient, more physical, mental, and social challenges follow. A mental challenge refers to the disease or condition that can affect the way people think, feel and behave. There are various mental challenges existing in people’s daily life (â€Å"Mental Health Challenges†). Among all the mental challenges, depression is the most common. Depression can be adverse to our mental health and normal life. The paper provides a variety of ways for people to avoid and overcome depression. Statistic data suggest that about 25% of people suffer from mental challenges each year (â€Å"What are †¦?†). Therefore, it is essential for people to know about the ways that can overcome mental challenges, especially the most common challenge, depression. Self-help techniques by changing the lifestyle can be an effective way to combat depression. For example, you can take part in some volunteering activities held by your community. It allows you to communicate with other people and you will feel great that you are helping others out. You can obtain satisfaction from serving and giving. Another self-help technique is to take regular exercise and often go for a walk. Exercise is a beneficial method to relieve physical as well as mental pressure. As the pace of life accelerates, people encounter much mental pressure from work and life and are more likely to feel depressed. Taking regularShow MoreRelatedSoftball Isn’T An Easy Game And Many People Make It Sound1254 Words   |  6 Pagesrequires mental thoughts and training through the athletes’ minds when doing so. Many people know that physical training for sports such as softball exist, but what most do not recognize is the mental condition required to comprehend the game and how the training makes athletes beyond equipped. Mental conditioning can be one of the most essential traits in a sports performance. Cain is a mental conditioning coach that has written many books about peak performance and how to incorporate mental conditioningRead MoreWhat Constitutes Cognitive Behavioral Therapy?846 Words   |  4 Pagesincluding personality, anxiety, mood, eating, substance abuse, and psychotic disorders. Treatment is often manualized, as specific psychological orders are treated with specific technique-driven brief, direct, and time-limited treatments. Cognitive behavioral therapy can be used both with individuals and in groups. The techniques are often adapted for self-help sessions as well. It is up to the individual clinician or researcher on whether he/she is more cognitive oriented, more behavioral oriented,Read MoreAn Effective Adjunct Therapy For Eating Disorders1458 Words   |  6 Pagestheir thinking patterns. Through concentration exercises, deep relaxation, breathing techniques, and specific postures, yoga brings people in touch with the moment to moment sensations they experience (Pacanowski, Diers, Crosby Neumark-Sztainer, 2016). In recent years, popularity of yoga has increased, partially due to healthier lifestyle trends, and the increasing knowledge of the connection between physical, mental, and spiritual health, all of which yoga is designed to benefit. Another major componentRead MoreAn Oppositional Defiant Disorder ( Developmental Manual And Statistical Manual Of Mental Disorders1515 Words   |  7 PagesDefi ant Disorder (ODD) it is important to examine the criterion that place this disorder within the realm of Disruptive, Impulse-Control, and Conduct Disorders. The American Psychiatric Association note in the Diagnostic and Statistical Manual of Mental Disorders (2013) that, â€Å"[these] disorders include conditions involving problems in the self-control of emotions and behaviors. [They] are unique in that these problems are manifested in behaviors that violate the rights of others and/or bring theRead MoreResilience For Health Care Consumers And Health Professional1399 Words   |  6 Pagescircumstances we react with a flood of emotions and a sense of uncertainty. But as the time passes we people manage to overcome these stressful conditions and adapt to the circumstances and how we manage to do is through resilience (Noh Hee et. al, 2015). Resilience is commonly described as the person’s or to be more specific a health care consumer (patient’s) ability towards facing the challenges of stress at the time of traumatic situation. Resilience is the patient’s capability to withstand the tragedyRead MoreFear Of The Unknown ( Xenophobia )1036 Words   |  5 Pagesdeath etc. V. â€Å"We are quick to judge, fear and even hate the unknown. We may not admit it, but we are all plagued with xenophobic tendencies.† (Jeffrey Winters, May 1, 2002) Thesis Statement: There’s a myriad of causes for the Fear of the Unknown, the mental health disorders that may come with this fear and ways on how to conquer this fear. Body: I. There are a number of different attitudes, experiences, and triggers that can lead to the fear of the unknown. A. Fear of the unknown could be because ofRead More Sports medicine Essay example1620 Words   |  7 PagesSports medicine Today in sports athletes endure many mental and physical obstacles from there competitive environment. Many of todays best athletes work with sports psychologists to help them handle the pressures found in this competitive atmosphere. One question that athletes ask is, why cant they play in big games as well as they anticipate themselves doing? Sports psychologists feel that spending all their time on body conditioning and athletic skills will not ensure that athletes reachRead MorePhysical Activities And Healthy Lifestyle970 Words   |  4 Pagesfor children to become fit and learn by adapting new mental and physical skills. Although there are some people that do not realize all the advantages that are within the sport, gymnastics can increase a child’s self-confidence, flexibility, coordination, and overall mental and physical health. These are elements that will forever benefit a child’s lifestyle. Gymnastics is a healthy activity for the body because it contains physical and mental health. When being young and involved in gymnastics aRead MoreMy Decision to Enroll in College Essay examples1014 Words   |  5 Pagesdegree will provide a feeling of great accomplishment. If all goes well, my goal of receiving my undergraduate degree in three years will be met. The satisfaction of receiving a degree could be described as priceless. In addition, the excitement of challenge myself each week, each month, each semester, each year will keep me focused on the goal of receiving a degree in EM. What qualities or skills do you have that make you suitable for studying in a technological age? Anyone that has started onRead MoreThe Auburn Parkour Club And The Athletic Discipline Of Parkour1163 Words   |  5 Pagesbenefits ones physical strength, but their mental strength as well. It enforces the mindset that there is no obstacle that cannot be overcome. The Auburn Parkour Club does not take part in formal competition though they do exist. National and international competitions become popular in 2007, which helps expose more people to the discipline. Participating in Parkour is tough but can be fun and rewarding. Participating in the Auburn Parkour Club benefits one’s mental and physical strength, creative freedom

Post-Impressionism and Van Gogh The Conduit in Art...

Visual opulence, creativity, inimitable vision, and a style that is highly influential are the many characteristics of an admired movement in art history, that being of the Post-Impressionism movement (1875-1892). This movement, which was a by-product of the Impressionism movement, is the bridging gap between the two movements known as Realism and Expressionism. Post-Impressionism takes on some of the stylistic characteristics of these movements; however, it does not contain the all too glossy visuals of Realism or the heavily fantastic visuals of Expressionism, rather it is the intermediary of these two poles. My paper will discuss why this link was absolutely essential to the history of art movements, and I will be specifically using the†¦show more content†¦According to, David W. Galenson and Bruce A. Weinberg, in their article, Creating Modern Art: The Changing Careers of Painters in France from Impressionism to Cubism, the goal of the Post-Impressionism artists were to symbolize, rather than describe nature. Therefore, this in turn, allowed them to use more innovating techniques and to express their emotions; Gauguin and van Gogh were particularly zealous about using their emotional state to convey the content of their paintings. A quote taken directly from Galenson’s and Weinberg’s article, perfectly describes this attitude of emotion, rather than observation as the key artistic foundation of Post-Impressionism: â€Å"Vincent van Gogh and Paul Gauguin drew their inspiration from emotions. Van Gogh declared that instead of trying to reproduce what I have before my eyes I use color more arbitrarily in order to express myself forcibly, whereas Gauguin advised a fellow painter: Go on working, freely and furiously, you will make progress.... A strong emotion can be translated immediately† (Maurice Malingue qtd. in Galenson and Weinberg_2). Consequently, this notion of an imposing vision creates the truly compelling, haunting artworks of Post-Impressionism; particularly in the works of the artist, who needs no introduction, Vincent van Gogh. Vincent van Gogh during his humble artistic beginnings in Paris, France was heavily influenced by

The Relationship Between Wertz s Post Traumatic Stress...

I believe that Mr. Wertz has Post Traumatic Stress Disorder. In order to be diagnosed with PTSD, a person must have had to have be exposed to an actual or life threatening event. Mr. Wertz, during his first tour witnessed the death of a fellow soldier, who was killed by an enemy soldier. Following that, he killed the enemy soldier. During his second tour, his unit was under daily bombing attacks. Both events were traumatic and stressful, and either one would qualify him as being exposed or almost expose to life threatening event. A person with PTSD will also avoid stimuli associated with the trauma. Mr. Wertz no longer goes to the shooting range, which was an activity that he used to enjoy. Other symptoms of PTSD include hyper arousal symptom and intrusive symptom. To be diagnosed with PTSD a person must have symptom for more than a month. Mr. Wertz has hyper arousal symptoms. He jumped went the fryer made a loud cracking sound and took cover, believing it was enemy gunfire, and he always feels on edge. He has intrusive symptoms. He has been having recurring nightmare about his time on tour two to 3 time a month, with one recurring nightmare involving him and his unit taking on enemy gun fire. Lastly, his dreams have been occurring for 2 months. It is state that his dreams have been occurring over the last to month, however it does not say how long loud noise have been affecting him or how long he has been avoiding negative stimuli like the shooting range. This makes me

Post Partum Depression Essay - 999 Words

It is a doctors job to inform pregnant women of the changes their bodies will go through in the stages of pregnancy; changes such as tearfulness, irritability, hypochondriasis, sleeplessness, impairment of concentration, isolation and headache. (Andrea Yates) Women are given time off work and are instructed to do minimal physical activities, they do this in the US so that the woman’s body may recover. Recovery takes a long time and there is an 80% chance that post pregnant woman will become diagnosed with depression, which is when a person feels sad or down for a long period of time. But are these women getting all the help they need to recover psychologically from such changes? A woman can feel extremely overwhelmed with a newborn child†¦show more content†¦Postpartum depression is different for many people, it can be minor or it can be severe. In Severe cases woman try to harm themselves or their own children. They can also hallucinate in some cases. As FoxNews states, â€Å"This disease known as postpartum depression needs to be taken seriously because it is a real disease.† In the case of Dena Schlosser, Police arrested her in her home after she called the Page 3 911 Operator informing them that she had cut her 10 month old daughter’s arms off. They found her daughter Margerete half dead in her crib with Schlosser standing over her with a knife in hand. Psychiatrists testified that she had multiple psychotic episodes before the episode with her daughter and Dr. William Reid also testified that people close to Schlosser had missed obvious signs of severe mental illness. (msnbc) The case hinged on whether Schlosser was unable to grasp the wrongfulness of the crime - the Texas standard for insanity – or weather she knew exactly what she was doing. She was said to have had religious hallucinations and severe mood swings, some of the symptoms of postpartum depression. But wasn’t she fully aware of her actions? She was able to pick up her phone and call 911 and tell them exactly what she had done. Was she really insane or did she murder her daughter knowingly? Murder When a woman has Postpartum depression, they can get bad enough toShow MoreRelatedPost Partum Depression Essay901 Words   |  4 PagesPost Partum Depression Unlike the baby blues which affects 70% to 80% of new mothers and does not require prompt medical attention due to its mild nature. Major Post Partum Depression attacks 10% of new mothers and is entirely a beast of a different nature, one that must be reckoned with. The most recent Post Partum case that has rightfully caused a media frenzy is the Andrea Yates case. Yates was the mother of five young children. This past summer Yates held each of her children in aRead MorePost Partum Depression ( Ppd )2298 Words   |  10 PagesPost-Partum Depression (PPD) is the last thing on most mother’s minds during pregnancy and labor. However, for a number women after childbirth, the joy that is expected doesn’t arrive. The joy isn’t there when they bring the baby home, and it continues to evade them well into taking care of the baby. So what happens during such an emotional and delicate time in life? This paper will attempt to delve into the intricacies of PPD and its effec ts on the mother and the family unit. Symptoms, risk factorsRead MorePostpartum Depression : Post Partum Depression1599 Words   |  7 Pageswhat could cause a mother to murder her own children. Two words became a significant part of her legal team’s defense: â€Å"postpartum depression† (Cohen). A public dialogue was opened and the issue of postpartum depression saw a significant shift in awareness. This new era of enlightenment would be considerably different from the earlier history of post-partum depression and some of the shame that surrounded it. Beyond Andrea Yates, other women have increased the prominence of the mental disorder inRead MorePost Partum Depression : A Depression That Occurs After Childbirth1406 Words   |  6 PagesSimply defined Post partum depression is a depression that occurs after childbirth. Post-partum depression or PPD can be experienced by not only the new mother but the partner and new born as well. However given the high rate in which it affects the partner, the availability of resources that can be used to resolve PPD is very low. There is also a substantial lack of knowledge about PPD and its effects of the new father; this lack of information often leads to negative stigmas and judgment. AlthoughRead MoreEfficacy Of The Intervention : Post Partum Depression1522 Words   |  7 PagesEfficacy of the intervention Post partum depression can begin two weeks to couple months after delivery for a woman. It is also referred to as â€Å"the baby blues,† a feeling of stress, sadness, anxiety, loneness, and tiredness following the child’s birth (American Psychological Association [APA], 2016). As critical as it could be for the mother, post partum depression has long term consequences on the development of the child. It does not only impact the mother in providing care for the newborn, itRead MoreHome Based Interventions For Post Partum Depression2004 Words   |  9 PagesAssignment 3: Home based interventions for post partum depression Our citation for the systematic review is APA . The researchers in this review are looking at home based interventions for post partum depression because of the numerous in home programs that are now established for mothers for prenatal care or before they give birth (Leis, Mendelson, Tandon, Perry, 2009). Post partum depression is a form of depression new mothers can be affected by after giving birth; this makes them less likelyRead MoreThe Yellow Wallpaper: A Look Into Post-Partum Depression1061 Words   |  5 PagesCharlotte Perkins Gilman’s story, The Yellow Wallpaper, portrays the life and mind of a woman suffering from post-partum depression in the late eighteenth century. Gilman uses setting to strengthen the impact of her story by allowing the distant country mansion symbolize the loneliness of her narrator, Jane. Gilman also uses flat characters to enhance the depth of Jane’s thoughts; however, Gilman’s use of narrative technique impacts her story the most. In The Yellow Wallpaper, Charlotte Perkins GilmanRead MoreThe Effect Of A Home Based Exercise Intervention On Postnatal Depression And Fatigue1650 Words   |  7 PagesThe purpose of this paper is present a synopsis of the article titled, The Effect of a Home-Based Exercise Intervention on Postnatal Depression and Fatigue: A Randomized Control Trial. This synopsis addresses the following items: purpose or objective, background, primary independent and dependent variables, main findings of the literature review, methods, statistical tests used and rationale for each, primary outcomes, results or findings, conclusions, and evidence rating using the SORT and GRADERead MoreThe Yellow Wallpaper By Charlotte Perkins Gilman885 Words   |  4 Pagesstruggle with what was most likely post-partum depression. As the story progresses, one can see that she is not receiving proper treatment for her depression and thus it is getting worse. Gilman uses the wallpaper and what she sees in it to symbolize her desire to escape her depression and the controlling nature of the patriarchal society of the twentieth century. The story shows an inside look into the thoughts and feelings of a person with a mental illness such as depression. Gilman also uses symbolismRead MoreHealth Promotion Strategies Used By Nurses As Guidance For Assessment And Alleviation Of Risk Factor For Diseases Essay1471 Words   |  6 Pagescare makes the women more vulnerable to depression(Fahey Shenessa,2013) .The maternal health nurses provides effective strategies to cope with depression with the goal of achieving optimal health . Nurses help women through teaching how to effectively mobilize social support, gaining self-efficacy, positive coping skills and setting realistic goals and expectation to treat depression during post-partum (Kuosemanen Kumpuniemi,2010). As we know that depression leads to all other complications such

The Time I Went to Cabo San Lucas Mexico Free Essays

The time I went to cabo San Lucas Mexico There once was a time that I went to cabo San Lucas Mexico with my family. The reason that this trip was so special too was because I got to spend a whole week with my grandparents, aunts and uncles and most importantly my parents. When we first got we went to are rooms and put are thing down then went right down to the pool. We will write a custom essay sample on The Time I Went to Cabo San Lucas Mexico or any similar topic only for you Order Now I can still remember the way the pool look and felt because I got cut on one of the tiles in the pool. One there reasons I liked the pool so much is you could just sit there and watch the sun set. Then the next day I went fishing on the beach that was so cool casting out a fishing line and sitting there waiting with family there beaches are so beautiful and nice like the ones you see in TV commercials. I haven’t even got to the best part they have a little cruise called sunset cruise. You rode on a pirate ship and watch people fight and watch the sun go down. I was a lot like the movie call peter pan. This little cruise was so special because in a hurry and I got locked out of my room I forgot to wear shoes so I was without shoes that whole night. There is one restraints that you have to go to when you are there I mean they have unreal food. They have huge tacos filled with anything you want with beans, rice and a side salad. I can taste it now. I also remember the time I went with my grandparents to the beach after the sun went down with one of my uncles. You have experienced nothing until that happened I mean the sand nice and cold between your toes swimming in the ocean you feel so free and wild. That is why cabo San Lucas Mexico is so special to me. I have a lot of good memories there with my family. How to cite The Time I Went to Cabo San Lucas Mexico, Essay examples

Supervisory Skills in Tourism and Hospitality Samples for Students

Question: Discuss about the Supervisory Skills In Tourism And Hospitality. Answer: Introduction The hotel industry today faces complex challenges for satisfying increasingly sophisticated global customers. To attract and retain customers these industries should implement technologically advanced yet cost effective strategies and attractive pricing strategies that will give them a competitive advantage. They also need to implement strategies for retaining maximum employees. Operational employees play a vital role in providing good quality service to customers by converting the unsatisfied customers to satisfied and loyal ones (Kusluvan et al. 2010). The high attrition rate of operational employees is the major area of concern for hotel and tourism industry. Managing staff turnover for retaining employees can reduce costs for new recruitment. Professionalism, labor development, and frequent motivation are the keys to success for a hotel. This report deals with the positive and negative HR management strategies of the hotel industry and provides recommendations for improving their business by gaining competitive advantage. Systems Brain need to implement for changing HR Management The problems that Brian faces in human resources management in mainly because he is dependent totally on a third person for looking after this department. He is not involved with any aspect of human resource management for the hotel. The person Mary, who is responsible for management of this area, is herself not good at dealing with customer issues. She got involved in too many altercations with the hotel guests when she worked at the front desk. Hence, the management removed her from that position and promoted her to a human resource practitioner. She is always busy with hiring new employees having no time to train the new joiners. Most of the front desk employees either are quitters or have been fired from previous jobs. These ill-trained employees treat the customers badly and are responsible for the low occupancy rate of the hotel. The customer satisfaction rate is only 6 out of 10. As the HR personnel is always busy, she doesnt have time to pay the wages on time and does not imp lement any policies as a guidance for employees to perform better. This dissatisfaction among employees is the cause of high turnover rate at Harbor View Hotel, which is 120%. The main area that Brian should bring changes is the hiring of new employees. Hiring good talents can totally change the atmosphere and productivity of the hotel by providing quality services to customers (Nadiri Tanova, 2010). Brian should make sure that the human resource personnel to recruit upbeat, dedicated workers for each position. The next look after of Brian should be to cut down the attrition rate of employees. For attaining this, Brian needs to provide good training and incentive programs and make sure to provide the salary on time to retain employees for a longer period. He also needs to implement employee progression and promotion policies to retain employees. He should provide ways by which employees get adequate training for gaining necessary skills to work in the advanced position. This will also reduce the expenses as compared to the hiring of new employees for filling positions, which people leave shortly. Strategies followed by Joe for HR Management The things that Brian can learn from Joe are how to recruit suitable employees, retain them by providing them with opportunities and the ways to satisfy customers. Joe is the General Manager of The Mount Hotel and is directly involved in all human resources management decisions. According to Joe, the front-desk area of any hotel is the most important because it deals with most of the customer interactions. He knows the importance of front-desk as he himself worked in that department for a long time. Hence, he deeply scrutinizes people before hiring them. He also looks after the needs of the employees for increasing retention. He has set up incentive programs for those who perform excellently at the front desk. He has created a work environment that works as a team. He gives ample training and information to employees regarding their duties. All these strategies give work satisfaction to employees and they are not learned to leave this hotel. Hence the attrition rate of this hotel is only 25% and that too when casual employees leave. The well-informed, well-trained and satisfied employees are also the reason for satisfied customers (Hjalager, 2010). The employees never ill-treat their customers and look after their needs. These increases return customers and the occupancy rate of the hotel even in off seasons. The customer satisfaction rate is nine out of 10 in the Mount Hotel. Required training and development programs for Harbor side hotel The employee training programs that need the Harbor side Hotel should for increasing its turnover and occupancy rates are in the areas of customer service, public relations, hospitality, local tourism information and first aid. Excellent customer service and good public relations are very important in tourism and hospitality (Yang, 2010). It is the first point of contact between the guest and the representative of the hotel. It is the first opportunity for any hotel to create a good and long lasting impression to the customer (Chand, 2010). The businesses, which prioritize their customers, will have a steady flow of return customers. Satisfied customers provide a good review of the hotel in online social sites and through word of mouth, which increases the customer base of the hotel. The front desk workers of this hotel treat their customers badly leading to low customer satisfaction. They need huge training on customer service. The hotel authority should give training on the need fo r satisfying customers. The front desk workers need to learn how to behave properly with the customers and how to be energetic and helpful while servicing them. They need to know how to prioritize customers before themselves (Tsai et al. 2010). This can increase the customer satisfaction rate and there will be an increase in return guests and occupancy rates for the hotel. The hotel also needs to train and inform their staff on local tourism. The staff needs to identify, implement and monitor commercial opportunities and additional services to raise revenue. The front desk employee needs to know detailed information of all local tourism spots and should know how to book accommodations and make tour reservations for potential guests (Ryu, Lee Gon Kim, 2012). First aid training is very important for the hospitality industry in order to be prepared for any accidents. The staff should know how to deal with an emergency like who to call for help. This increases the sense of security amo ng the customers as well as the employees. Innovative Human resource initiatives for both the hotels Human resource initiatives that can increase the performance of both the hotels are Selective hiring The company should implement policies for hiring based on traits and organizational fit. The sincere attitude of concern towards customers is more important than the prior experience of work in the hospitality industry (Tang Tang, 2012). This helps to filter those employees who can take on-spot decisions, think autonomously, learn the job quickly and has the mentality to work in a team and adapt to changes. The process to test for the trait and organizational fit is to create real-life on job scenarios and make the candidate to work for half a day in that situation. Changing retention strategies Low pay and long working hours are the two main reasons for high attrition rate in the hotel industry. Flexible work arrangements and investing in the long-term development of employees can reduce this problem (Bratton Gold, 2012). Job sharing and outsourcing can also increase employee retention and get the best-talented group of workers. A method for attracting young talented people and stabilizing them in the hotel is to provide them with special training, apprenticeships, personal developments and academic credits. Competency training and leadership development programs Providing training and career development programs to the newly hired employees encourage employees to build knowledge and situation handling tactics that benefit the organization and increases productivity (Brotherton, 2012). Competency training and career development programs help to gain competitive advantage. Through refining their competencies, employees learn to handle larger and complex situations. Their power of taking decisions based on intuitions also develops. According to HR strategies, implementing internal career development programs can help to achieve this goal. Benefits and incentive plans for employees This is the most important aspect of reducing expenses on hiring new employees (Sigala, Christou Gretzel, 2012). Hotels should treat compensation for employees as an investment and not as an expense. As employee performance relates to customer satisfaction, employers should reward hard working and good performing employees from time to time. HR should implement policies as variable pay and performance-oriented pay structure. They should introduce competency-based models for finding out the more skilled and better-performing employees and rewarding them with higher percentages of variable pay (Nickson, 2013). Service organizations highly benefit from competency based pay systems since employees are encouraged to take initiatives for solving a problem and perform better than their co-workers. In addition to rewarding proving positive feedback social recognition to employees works as a great stimulator for increasing employee performance. Conclusion Globalization has tremendously improved the service industries like hotel and tourism. The advancements in the tourism industry have led to the concept of human resources development and management as the pinpoint issue for providing proper service to customers. Fitting deployment of human resource not only satisfies customers on the local level but customers on the global arena are also satisfied. The preliminary issue of hotel industry nowadays is to identify, recruit, channel and incorporate skilled human resources to improve functional efficiency and productivity. Another key for the success of this rapidly growing industry is to engage third party organizers and agencies which have hundreds of skilled professionals to work for them. References Bratton, J., Gold, J. (2012).Human resource management: theory and practice. Palgrave Macmillan. Brotherton, B. (Ed.). (2012).International Hospitality Industry. Routledge. Chand, M. (2010). The impact of HRM practices on service quality, customer satisfaction and performance in the Indian hotel industry.The International Journal of Human Resource Management,21(4), 551-566. Hjalager, A. M. (2010). A review of innovation research in tourism.Tourism management,31(1), 1-12. Kusluvan, S., Kusluvan, Z., Ilhan, I., Buyruk, L. (2010). The human dimension: A review of human resources management issues in the tourism and hospitality industry.Cornell Hospitality Quarterly,51(2), 171-214. Nadiri, H., Tanova, C. (2010). An investigation of the role of justice in turnover intentions, job satisfaction, and organizational citizenship behavior in hospitality industry.International journal of hospitality management,29(1), 33-41. Nickson, D. (2013).Human resource management for hospitality, tourism and events. Routledge. Ryu, K., Lee, H. R., Gon Kim, W. (2012). The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions.International Journal of Contemporary Hospitality Management,24(2), 200-223. Sigala, M., Christou, E., Gretzel, U. (Eds.). (2012).Social media in travel, tourism and hospitality: Theory, practice and cases. Ashgate Publishing, Ltd.. Tang, T. W., Tang, Y. Y. (2012). Promoting service-oriented organizational citizenship behaviors in hotels: The role of high-performance human resource practices and organizational social climates.International Journal of Hospitality Management,31(3), 885-895. Tsai, W. H., Hsu, J. L., Chen, C. H., Lin, W. R., Chen, S. P. (2010). An integrated approach for selecting corporate social responsibility programs and costs evaluation in the international tourist hotel.International Journal of Hospitality Management,29(3), 385-396. Yang, J. T. (2010). Antecedents and consequences of job satisfaction in the hotel industry.International Journal of Hospitality Management,29(4), 609-619